How do I track my order status? 

You can track your order by sending an email to us or call our customer careline at +60 10-8801010 for order status.

What shipping options does our brands offer?

We do offer several shipping options such as courier and home delivery services. 

How do I select the shipping option for my product?

All shipping options will be shown during checkout.

How do I see which shipping options are available for a product?

Shipping options are shown below the short description of a product.

When will I receive my order?

Home delivery for Peninsular Malaysia takes 2-7 working days, unless stated otherwise. East Malaysia delivery may take up to 21 working days.
*Note: During promotional campaigns, delivery may times may be longer. 

Will I receive a call before delivery?

Yes, our delivery personnel will notify you with a call on the date and time of delivery before delivering to your doorstep.

What if I am not at home when the package arrives?

Should you not be able to receive your order, a re-delivery will be arranged at another time.

Can I change my delivery address after my purchase?

Yes, you can. Just send an email to our brands email or call our customer careline at 016-299 2236